Frequently Asked Questions

Where is your store located?

We are located at XXXXXXX

What are your store timings?


Can I place my order online?

We do not have an online store ad we would like our consumers to experience before they purchase? 

You can visit our outlet and we’re happy to assist you with your requirements. 


You may also contact us on our phone/email to place your order.

What locations do you ship to?

We are happy to ship all over India. 

We are working on expanding globally soon.

Can I customize your products?


We're happy to design your vision from scratch as per your requirements and budget.

Our materials are globally sourced and crafted by our skilled workmen.

What are the shipping charges?

We charge the standard rate as per your location and size/weight of the item.

What precautions are taken while shipping?

We are associated with top quality packers and ensure that every product is carefully packaged.

Does Home Affairs offer warranty on their products?

The warranty differs from product to the materials used to the customization. 

Please contact us to find out further details.

How soon can I receive my order?

For customized orders, the delivery will depend on your product design and level of customization. 

For store bought pieces, we deliver between 7-10days .

What is the Home Affairs collection?

We have 

  1. The Cube- Kitchen, Wardrobe and Living Room 
  2. Home Affairs- Furniture and Furnishings 
  3. Nature Art- Dining Tables and Wardrobes 
  4. Art Home Studio- Lighting and Accessories
How do I register with Home Affairs?

You can register with Home Affairs by signing up, adding your details and creating a password. 

Your account details will remain private.

Why should I register with Home Affairs?

You will be able to track your order, check for updates, receive offers on your mail and even shortlist items.

Can I change my account password?

If you're a registered customer and have logged in to your account, then to change your current password you have to click on the account section which will open a window, click on the 'Change Password' and reset your password.

How do I unsubscribe from Home Affairs mailers?

We're sad to see you go. 

If you do wish to unsubscribe, click on the unsubscribe button on the mailer.

What do I do if I have forgotten my Home Affairs account password?

To set a new password, click on 'Forgot Password' and enter the email address associated with your account. 

A password reset link will be sent to you.

How do I contact Home Affairs?

You can contact our customer care by calling us at XXXXXXXXXX

You may also fill in the Contact Us form and we will get back to you. 

You can also email us at XXXX@XXXX.com

You may visit our store at XXXXXX

Can I place a bulk order?

Of course, we're happy to help you with bulk orders. 

You may contact us or visit our store for more details.

What is your return policy?

We will not be able to offer a refund/return on customized items. 

However for store pieces, ( To find out more details from client)

Can you also assist with home decor ideas?

We are happy to onboard interior designers to give you the full experience and harmoniously integrate our products.

Do you collaborate with interior designers and architects?

Yes, we do collabs with interior designs and architects for projects. 

We offer special rates and offers for long term clients. 

Please contact us for further details.